In most cases, there is no need to visit a bank branch to utilise banking services as most main transactions and various services can be accessed using mobile phones or a computer. This is a summary of services that do not require bank visits or human contact.

16. mars 2020


A ll main actions can be carried out via the app and online banking. If you need assistance or financial advice, please call Landsbankinn’s Customer Service Centre at +354 410 4000 or email landsbankinn@landsbankinn.is. The web messenger can also be a useful contact channel and is located on the Bank’s website (click the speech balloons in the bottom right corner). The web messenger is available between 9-17:00 on banking days and the Customer Service Centre is open to 16:00.

The Icelandic Medical Director of Health has asked the population to utilise contactless payment solutions while the COVID-19 outbreak persists. We recommend that customers use their mobiles or smartwatches rather than contactless payment cards, as this is safer and more convenient. The contactless function on payment cards caps individual transactions at ISK 5000 while no maximum restrictions apply to payments using mobiles and watches. Payment can be made with Apple Pay, Landsbankinn’s card app (for Androids), Garmin Pay or Fitbit Pay.

If you have Landsbankinn’s app you do not need the plastic card to pay for transactions online. The app contains the card number, validity period and the CVC number. It is easy and safe to copy and paste such information into online payment forms.

Applying for a payment card in Landsbankinn’s app is quickly done. The payment card information can subsequently be transferred directly to the app that utilises it (Apple Pay, the card app, Garmin or Fitbit) and start making contactless payments.

Did you get a gift card for Christmas? You can register Landsbankinn gift cards in Apple Pay, the card app, Garmin Pay or Fitbit Pay and use it to make contactless payment anytime and anywhere.

International transfers can be made simply in the app and online banking. Online banking also allows you to create savings accounts, order regular savings and trade in equities and in funds.

It is easy to pay all bills both via the app and online banking. It can also be convenient to register monthly bills for direct debit, ensuring that they are paid automatically on the due date.

If you require extra funds to bridge the gap caused by unexpected expenses, you can apply for an Aukaklán loan in the app and smooth repayment across up to 5 years. The funds are deposited to your account or credited to your credit card immediately.

The app allows you to change your overdraft limit or initiate a gradual lowering of the overdraft, or increase the authorisation on a credit card. If you need to smooth credit card bills across multiple repayment dates, this can be done simply and quickly through Landsbankinn online banking.

If new housing is in the cards, housing loans can be applied for online. You complete a credit assessment on Landsbankinn’s website and then apply for a loan using an automated process. Once that is done, a Bank advisor will call you.

Vehicle loans can be applied for with a car dealership using an electronic signature or by contacting the Customer Service Centre. If the loan amount exceeds ISK 2.2 million for an individual or ISK 4.4 million for married couples/common-law spouses, an electronic credit assessment can be downloaded from landsbankinn.is in a matter of minutes.

If you believe you might not be able to make payment on your bills, it is always best to contact the Bank sooner rather than later. Landsbankinn can offer various solutions. Advice on a myriad of financial issues can be obtained by calling the Customer Service Centre, chatting via web messenger or emailing.

Not a Landsbankinn customer? Simply download the Landsbankinn app and use electronic ID to become a customer.